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Small Business Marketing Services


How do you want to lighten your load? Do you need long term marketing help? Temporary assistance? Occasional collaboration and insight? 2Q Solutions is designed to meet you at your point of need.

Interval Coaching | Short Term Projects | Outsourced Marketing department

Depending on your resources and what you want to accomplish there are three ways you can get marketing help from 2Q Solutions. 

1) Interval Coaching: As a small business owner it's easy to get distracted and it helps to know that you have someone to help keep you on track with your marketing plans. This is simple, occasional consultation at whatever frequency makes sense for you. We help you make plans and discuss ways to improve your marketing efforts and get better results. Learn more about Interval Coaching.

2) Short Term Marketing Projects: You have some marketing plans in mind, or you need some fresh ideas. You're busy running the day-to-day aspects of your business, and you can't afford to stop the presses to dig into your marketing efforts. You just need help for a short period of time.

3) Outsourced Marketing Department: You want to work with someone on a longer term basis without hiring a permanent employee. You don't have much tolerance for detail or administration, and you need someone who will bring some ideas to the table and implement marketing plans. You want occasional written reports to see what kind of performance you're getting out of your marketing dollars.


Get help where you need it: There are several areas were we can work together to improve your marketing efforts. Some of these are done by Steve Smart and some elements are outsourced and coordinated by Steve

Here are a few of the areas where 2Q Solutions can be helpful to you:

Contact 2Q today! Find how small business marketing services will lighten your load and help your business grow. 

Company Culture Customer Satisfaction

Friday, October 23, 2015

(Runtime 2:10)

I had a wonderful experience at lunch today that I have to share with you.

It illustrates some of the topics and principles I’ve been talking about, like Customer Touch Points, the idea that marketing and operations are connected and the fact people often make buying decisions for reasons that have little to do with your product or price. Your company culture and the way people are treated is one of those reasons.

So here’s my story:

I went to Chick Fil-A for lunch today, where I’ve consistently had a very positive customer experience. They’re always friendly and they love to go above and beyond.

When I stepped up to the counter, Paul,  one of the managers, took my order for a spicy chicken meal with unsweetened tea. When Paul took my order he asked for my name so he knew who to call when it was ready. A couple minutes later I had my food.

After starting on my meal I realized that I needed some catsup. I returned to the counter and asked Paul for a couple packets.

Paul handed me the catsup with a smile and said, “Here you go Steve.”

He used my name. That made a real impression on me. He didn’t use my name in a way that was simply mechanical. It had an air of authenticity about it. As I started eating I considered the impact of that simple gesture and I thought, “People want more of that kind of thing.”

Of course, it occurred to me to make a note that this would be a great idea for an article or video.

On my way out I stopped to thank Paul for his service and shared my plan to make a video about my experience.

This is where it gets rich. Paul shared HIS story with me that went something like this:

"Every morning we have a group of school bus drivers that meets here for breakfast. They used to eat down the street at McDonald’s. But one or two of them came here one morning and we simply called them by name, just like I did with you. Before we knew it, the whole group started meeting here."

I got a real charge out of that story. It proves this simple point: The culture of your company matters.

So here’s my question for you: What are you doing to build the kind of business that makes people say, YES. I want more of that?

Steve Smart works with busy entrepreneurs who want to improve their marketing efforts. He lives in St. Louis and can be reached at or 636-699-8772.


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Lose Your Fat, Solve Your Problems

Thursday, October 22, 2015

(Runtime 9:38)

Little Feat is a classic rock band I like. One of my favorite songs from them is “Fat Man in the Bathtub.” I used to have one in mine and it was me!

In the summer of 2015 I had the remarkable experience of losing 50 pounds. I now use what I learned from that experience to achieve other goals.

People often ask me how I did it. The easy answer is that I changed my eating habits. The real answer has several important components.

One thing I do well is developing principles and patterns to solve problems. It’s just a natural (and sometimes unconscious) behavior for me to take a structured approach. My weight loss success was so remarkable I wondered if I could identify some principles that would be useful in other areas of life and business. I discovered seven points that I want to share with you. Of course, this exact pattern won’t solve every problem, but I think you’ll find these principals to be useful.

These are the seven principles I used. In the video I go through them one by one as I share my story and relate them to business.

1) Be prepared to think differently and take a new approach
2) Establish a relationship with a reliable source of information
3) Apply a sustainable pattern
4) Measure what you can
5) Celebrate your successes
6) Stay accountable
7) Raise the bar.

Steve Smart works with busy entrepreneurs who want to improve their marketing efforts. He lives in St. Louis and can be reached at or 636-699-8772.


Posted by Steve Smart Share/Bookmark